Shyana has formal power in the Coffee Lovers, Ltd. organization while Sam has informal power. One of the primary differences between Shyana and Sam is that Shyana has ____ within the organizations while Sam does not.

Question

Quizplus · Accepted Answer

Shyana has formal power, which means that she has been given authority by the organization to make decisions and give orders. Sam, on the other hand, has informal power, which comes from his ability to influence others without formal authority. Therefore, the difference between them is that Shyana has authority (choice E) within the organization, while Sam does not.

Shyana Has Formal Power in the Coffee Lovers, Ltd