The dealings between labor unions and business management in and beyond the bargaining process are known as
A) collective bargaining.
B) labor relations.
C) arbitration.
D) ratification.
E) mediation.

Question

Quizplus · Accepted Answer

Labor relations encompass all aspects of the interactions between labor unions and management, including but not limited to the bargaining process. Collective bargaining specifically refers to the process of negotiation between the two sides. Arbitration and mediation are specific methods of resolving disputes within the bargaining process. Ratification refers to the formal approval of a negotiated agreement by union members or management representatives.

The Dealings Between Labor Unions and Business Management in and Beyond