Online firms like Amazon.com that take a B2C model approach
A) emphasize a consumer focus.
B) try to build long-term relationships with their customers.
C) try to understand how customers behave online.
D) are focused on individual buyers.
E) incorporate all of the above.

Question

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Online firms like Amazon.com that take a B2C model approach incorporate all of the above factors. They emphasize a consumer focus, try to build long-term relationships with their customers, and try to understand how customers behave online. They are also focused on individual buyers.

Online Firms Like Amazon