Kathy Adkins,owner of Adkins Styling Salon,looks at the day's appointment schedule and notices that it is completely full.She wishes some of the empty slots from earlier in the week were available on this Saturday afternoon.Her thoughts deal with the ____ characteristic of services.

Question

Quizplus · Accepted Answer

The characteristic being described is perishability, which refers to the fact that services cannot be stored, saved or inventory. Once a time slot for a service has passed, it is gone forever, and the revenue opportunity with it, making services highly perishable.

Kathy Adkins,owner of Adkins Styling Salon,looks at the Day's Appointment