Patients from other countries and cultures may need extra time to understand what is being said to them.
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Q21: In which of the following situations is
Q22: Paraphrasing is listening to what the sender
Q23: The second level of Maslow's "hierarchy of
Q24: When a message is _, it is
Q25: Which of the following is the most
Q27: _ communications are usually most accurate.
Q28: Which of the following can be a
Q29: The perception of the receiver in communication
Q30: Calming patients' fears and concerns is a
Q31: Active listening is the skill of _
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