Which of the following is not important when taking incoming calls at the physician's office?
A)Answering the phone promptly
B)Getting off the phone in less than 2 minutes
C)Identifying the caller
D)Minimizing wait time

Question

Quizplus · Accepted Answer

It is not important to get off the phone in less than 2 minutes when talking to patients and other callers to the medical office; however, calls should be as brief as possible so that others can call.

Which of the Following Is Not Important When Taking Incoming