Question 1

How can the EMR function to best help improve a facility's appointment show rate?

Accepted Answer

Reminder and confirmation calls play an important role in increasing a physician's show rates, and when they are automated, the medical assistant is free to complete other duties.

Question 2

The type of electronic record of health-related information about an individual that can be created, gathered, managed, and consulted only by authorized clinicians and staff in a single healthcare organization is a(n):

Accepted Answer

The EMR is compiled by the staff at a single organization involved in the patient's care.

Question 3

Charge capture relates to charges for missed appointments.

Accepted Answer

The charge capture functions can store lists of ICD and CPT codes, as well as the charges associated with procedures and supplies.

Question 4

How are corrections made to the electronic health record?

Accepted Answer

When electronic medical records are corrected, the record must be entered (through the log-on process) and then an addendum can be made to correct the information in the record.The addendum is initialed by the person who makes the correction.

Question 5

Sloan might be having some difficulties using the EMR system, but she makes the effort to hang in there and try to bring other colleagues into the fold.Jennifer puts her in charge of preparing paper records for the conversion process.How do you think Sloan should respond to this task?

Accepted Answer

Because Sloan is not considered the best employee at the clinic, she needs to prove that she is able to work hard and produce reliable results.

Question 6

The type of electronic record of health-related information about a patient that conforms to nationally recognized interoperability standards and that can be created, managed, and consulted by authorized clinicians and staff from more than one healthcare organization is a(n):

Accepted Answer

The EHR can be created, managed, and consulted by authorized clinicians and staff from more than one healthcare organization.

Question 7

Which EMR system backup is probably the least trouble and requires the least amount of hardware?

Accepted Answer

Although the online backup system may cost slightly more than other methods, it is easy to use, because there is no external drive to carry and no CD or thumb drive to put through the process of downloading data.Still, most IT professionals suggests that clinics maintain two separate backup methods.

Question 8

A set of physical properties, the values of which determine characteristics or behavior, is called:

Accepted Answer

Parameters are a set of physical properties, the values of which determine characteristics or behavior.

Question 9

How does the EMR's prescription writer help safeguard prescriptions written to patients?

Accepted Answer

The prescriptions produced by the EMR system make obliteration or alteration very difficult, and most pharmacists can detect changes made by patients that void the prescription.

Question 10

Disadvantages of the EMR system include:

Accepted Answer

Despite the disadvantages, the advantages of the EMR system in most cases far outweigh the disadvantages.

Question 11

Medical assistants can encourage other staff members during a conversion to an electronic medical record system by:

Accepted Answer

The more the medical assistants work together as a team, the more successful they will be in getting the electronic medical record system off the ground and running; this, in turn, will help them learn the system more quickly and grow more comfortable with its use.

Question 12

The system is not capable of telling whether a certain procedure matches a specific diagnosis code.

Accepted Answer

The EMR system is able to distinguish matching diagnosis and procedure codes.

Question 13

Perhaps the most essential action for the medical assistant working with a patient and using an electronic record is to:

Accepted Answer

The medical assistant must be personable and keep good eye contact with patients while taking the medical history information so that patients do not feel as if they are talking with a machine instead of a human.

Question 14

Advantages of the EMR system include:

Accepted Answer

Once the physician and staff become used to the system, they usually find that they can see more patients throughout the course of a day.

Question 15

The EMR system can allow patients to set their own appointments using the Internet.

Accepted Answer

Patient portals allow many self-serve functions, including appointment setting.

Question 16

The implementation date of the order to have all Americans on an electronic medical record system was issued by President George W.Bush as the year:

Accepted Answer

The Executive Order states a target date of 2014 as President Bush's goal for electronic medical records for most Americans.

Question 17

Which of the following is one of the goals of the Nationwide Health Information Network?

Accepted Answer

The Nationwide Health Information Network has seven priority goals designed to enhance the patient care experience for those using an electronic health record system.

Question 18

Physicians performing consultations still must request paper records on a patient, even if both the referring physician and the consulting physician are using an EMR system.

Accepted Answer

Records can be transferred back and forth between referring and consulting physicians through the EMR system.

Question 19

Who is responsible for calming patients' fears and concerns about switching to an electronic medical record system?

Accepted Answer

The entire office team must be supportive and help patients feel more comfortable about the conversion process.

Question 20

Brochures are helpful for explaining a new EMR system to patients.

Accepted Answer

A brochure describing the functions and advantages of the EMR system can be a very positive introduction for the patient.

Quiz 15: The Electronic Medical Record