_____ is a sales strategy which the business person will provide customers the opportunity to purchase higher-value related products.
A) Bundling
B) Up-selling
C) Re-selling
D) Additional selling
E) Cross-selling
Correct Answer:
Verified
Q9: Mobile CRM systems are targeting customers through
Q11: CRM means that a company should interact
Q16: Properly designed CRM systems provide a single,
Q17: The basic idea of CRM is to
Q23: Which of the follow statements concerning customer
Q25: When customers help themselves, often through electronic
Q26: _ systems provide interactive communication with the
Q27: You are in the market for a
Q49: _ is a form of _.
A) Up-selling,
Q52: _ systems support the front-office business processes
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