Listening is not the same as hearing, as it involves actively giving attention and thought to what is heard. It is also not a cyclical process that involves conflict and self-disclosure. It is simply the act of focusing on and processing auditory information. The Chinese proverb mentioned in option E is not accurate as listening does not involve the eyes, nose, or feet.

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Listening

Question 11

Multiple Choice

Listening:

A) is the same as hearing.
B) is a cyclical process that involves receiving messages, understanding, conflict, evaluation, and self-disclosure.
C) is far easier than hearing.
D) is the process of giving thoughtful attention to what we hear.
E) involves the eyes, nose, and feet, according to the Chinese.

Correct Answer: