Many people receive unsolicited calls from telemarketers or unwanted "junk" mailers advertising offers for products such as cable or Internet services or cellular phone companies. Most people do not consider these offers and do not make a change to the plans or services that they receive because they do not want to make a decision that requires serious consideration or thought. This is an example of the _________________ bias.
A) actor-observer
B) dual systems
C) self-serving
D) status quo

Question

Quizplus · Accepted Answer

The status quo bias refers to our tendency to prefer things to remain the way they currently are, rather than making a change or adopting a new option. In this case, most people do not consider the offers because they are comfortable with their current plans and do not want to make a change.

Many People Receive Unsolicited Calls from Telemarketers or Unwanted "Junk