A major effort of most businesses,especially retail businesses,in using customer relationship management (CRM) systems is to collect ____________about customers.
A)artificial intelligence
B)business intelligence
C)personal information
D)knowledge management parameters

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The Answer of A major effort of most businesses,especially retail businesses,in using customer relationship management (CRM) systems is to collect ____________about customers.
A)artificial intelligence
B)business intelligence
C)personal information
D)knowledge management parameters

A Major Effort of Most Businesses,especially Retail Businesses,in Using Customer