Clients should not expect vendors to list the service level and__________ ;the clients must do it.
A)quantity
B)metrics
C)degrees
D)quality

Question

Quizplus · Accepted Answer

Metrics refer to the specific measures and indicators used to evaluate the performance of a service or product. Therefore, clients should define the service level metrics that they expect from their vendors, rather than relying on the vendors to list them.

Clients Should Not Expect Vendors to List the Service Level