Whether the product was made or service performed to specifications is a question of:
A)conformance quality.
B)performance quality.
C)reliability quality.
D)value indices.

Question

Quizplus · Accepted Answer

Conformance quality refers to the degree to which a product or service meets the specified requirements, standards, or expectations. This is different from performance quality, which refers to how well the product or service actually functions or performs its intended task. Reliability quality refers to the consistency and dependability of a product or service over time. Value indices are not directly related to quality, but rather to the economic value or worth of a product or service.

Whether the Product Was Made or Service Performed to Specifications