Cycle time is the total time needed to complete a business process.

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Cycle time is defined as the total time taken to complete a business process from start to finish, including all processing, waiting, and other types of delays. It is an important metric used in process improvement because it provides insights into how long it takes to deliver a product or service to customers, which can be used to identify areas of inefficiency and opportunities for optimization. Therefore, the given statement is true.

Cycle Time Is the Total Time Needed to Complete a Business