Your university sends a contingent of top-ranking officials to Las Vegas hotels to study ways to improve dormitory living conditions. This is an example of process benchmarking.

Question

Quizplus · Accepted Answer

Process benchmarking involves comparing operational processes and practices with those of other organizations to identify best practices. In this case, the university is comparing its dormitory living conditions with the operational practices of Las Vegas hotels, which is an example of process benchmarking.

Your University Sends a Contingent of Top-Ranking Officials to Las