The procedure of rethinking and radical redesign of business processes to achieve dramatic organizational improvements is called:
A) competitive benchmarking.
B) continuous improvement.
C) process benchmarking.
D) business process reengineering.

Question

Quizplus · Accepted Answer

The procedure of rethinking and radical redesign of business processes to achieve dramatic organizational improvements is called business process reengineering. It involves analyzing and redesigning workflows and processes within an organization to achieve substantial improvements in speed, quality, and cost. Competitive benchmarking involves comparing the performance of an organization with its competitors, while process benchmarking involves comparing the performance of an organization's processes with those of other organizations known to have best-in-class processes. Continuous improvement involves making incremental improvements to existing business processes over time.

The Procedure of Rethinking and Radical Redesign of Business Processes