A major retailer has recently deployed self-checkout stands at the front of the store.As long as you don't have items like paint,cold medicine,beer,fruits,or vegetables in your shopping cart,you can check out quickly in one of these lines.This retailer is providing a prime example of:
A) a tiered workforce.
B) the strategy of offloading.
C) the strategy of yield management.
D) a constraint.

Question

Quizplus · Accepted Answer

The retailer is using the strategy of offloading by allowing customers to perform the checkout process themselves, thus reducing the workload on cashiers and speeding up the checkout process for certain items.

A Major Retailer Has Recently Deployed Self-Checkout Stands at the Front