Which of the Following Is True About the Actions That

Which of the following is true about the actions that foster effective cross-cultural communication?

A) Keeps the conversation on track and tries to avoid listening to the client's stories
B) Focuses on differences to keep perspective
C) Recognizes your own cultural biases
D) Reminds the client of the famous saying "When in Rome, do as the Romans do," and implies that his or her differences are unacceptable