Balanced Scorecard (BSC)uses various metrics to measure performance,which consist of _______ financial metric(s)and ________ nonfinancial metric(s).
A)3;1
B)2;2
C)1;3
D)2;3

Question

Quizplus · Accepted Answer

The Balanced Scorecard typically includes one financial metric and three nonfinancial metrics: customer, internal business processes, and learning and growth.

Balanced Scorecard (BSC)uses Various Metrics to Measure Performance,which Consist of _______