Formulating appropriate productivity measures to capture the effectiveness of operations is always a P/OM benchmarking challenge.

Question

Quizplus · Accepted Answer

This statement is true as defining and measuring productivity in a meaningful way can be a difficult benchmarking challenge for P/OM. It requires selecting appropriate metrics that accurately capture the effectiveness of operations and align with organizational goals.

Formulating Appropriate Productivity Measures to Capture the Effectiveness of Operations