A service policy is an agreement between the company and its customers that spells out
A)how fast that service will be provided.
B)what service steps will be taken.
C)what charges will be borne by the customer.
D)all of the above

Question

Quizplus · Accepted Answer

A service policy spells out all aspects of the service, including the time frame, steps taken, and charges incurred by the customer. Therefore, option D, "all of the above," is the correct answer.

A Service Policy Is an Agreement Between the Company and Its