When customers who regularly submit long orders are discriminated against by the shortest processing rule,what is the appropriate step that can be taken at the discretion of those doing the sequencing?
A)Use the priority ratio dividing ti by wi.
B)Eliminate SPT;assign jobs according to a manager's importance rating of customers.
C)Use a special checkout counter for less than 10 items,or the equivalent for the manufacturing firm.
D)Use FIFO for important customers.

Question

Quizplus · Accepted Answer

The appropriate step that can be taken at the discretion of those doing sequencing is to use the priority ratio dividing ti by wi. This method considers both processing time (ti) and customer importance (wi) and ensures that customers who regularly submit long orders are not discriminated against. This is a fair and effective way to prioritize jobs in a manufacturing process or service operation. Eliminating SPT or assigning jobs based on a manager's rating of customers' importance can lead to bias and unfair treatment. Using a special checkout counter for fewer than 10 items may not be appropriate for all customers, and using FIFO for important customers may not be efficient or effective in meeting their needs. Therefore, the best choice is to use the priority ratio method.

When Customers Who Regularly Submit Long Orders Are Discriminated Against