An older male person who wears a hearing aid waits in the radiology department.The department is busy and noisy, so the nurse asks the patient if he wants to wait or reschedule the appointment.Which of the following is the most important strategy for the nurse to implement for effective communication with this man?

Question

Quizplus · Accepted Answer

Speaking with the patient in a private, quiet setting would be the most effective strategy for communication with an older person wearing a hearing aid in a busy and noisy department. This would improve the patient's ability to hear and understand the nurse's communication. Facing the patient while sitting at his level (A) is also helpful for patients with hearing impairments, but it may not be feasible in a busy radiology department. Verifying that the information is understood (C) is important in all patient interactions but may not be enough to address the communication challenges with a patient wearing a hearing aid in a noisy environment. Asking if hearing is better in one ear or another (D) may be relevant but is not the most important strategy for effective communication in this scenario.

An Older Male Person Who Wears a Hearing Aid Waits