THE NEXT QUESTIONS ARE BASED ON THE FOLLOWING INFORMATION:
The Quality Assurance Department of a large restaurant is attempting to monitor and evaluate customer satisfaction with restaurant services.Prior to their departure,a random sample of customers is asked to fill out a short questionnaire to rate such services as quality of food,price,waiting time to be served,and cleanliness of the place.The Quality Assurance Department prepares weekly reports that are used to improve the services.
-In this restaurant services study,the process of using this information to predict future needs of customers in the restaurant is called:
A)statistical survey.
B)systemic sampling.
C)descriptive statistics.
D)forecasting.

Question

Quizplus · Accepted Answer

The process of using the collected data to predict future needs of customers in the restaurant is called forecasting. This involves analyzing the data and trends to make informed predictions about customer needs and behavior. The other options, such as statistical survey, systemic sampling, and descriptive statistics, all refer to different aspects of data collection and analysis but do not specifically relate to using the data to predict future needs.