The value chain of an organization does NOT include this activity _____
A) inbound logistics
B) finance and accounting
C) marketing and sales
D) customer service

Question

Quizplus · Accepted Answer

Finance and accounting are important support functions for an organization, but they are not directly involved in the creation or delivery of products or services. The value chain includes activities related to inbound logistics, operations, outbound logistics, marketing and sales, and customer service.

The Value Chain of an Organization Does NOT Include This