What is the primary goal of total quality management?
A) To confirm the high standards desired in patient care
B) To discover and correct errors in task completion
C) To focus on the client and teamwork
D) To enable organizations to publicize their quality approach to patient care

Question

Quizplus · Accepted Answer

Total quality management is a management philosophy that includes a focus on client,continuous quality improvement,and teamwork.Under TQM,quality is defined as customer satisfaction.Quality assurance is the promise or guarantee that certain standards of excellence are being met for the client in the delivery of care.QI is defined as a structured approach to improving performance.

What Is the Primary Goal of Total Quality Management