Your boss has just left your office. You heard what she said but feel there was a hidden message in her statements. What type of communication did your boss most likely practice?
A) Supportive communication
B) Nonsupportive communication (it was person-oriented communication)
C) Nonsupportive communication (it was incongruent communication)
D) Nonsupportive communication (it was evaluative communication)
E) Nonsupportive communication (it was problem-oriented communication)

Question

Quizplus · Accepted Answer

Incongruent communication is when the verbal message and the nonverbal message do not match, creating a hidden meaning. The fact that the boss's statements had a hidden message implies that the communication was incongruent, making option C the best choice.

Your Boss Has Just Left Your Office