In selecting a format to mediate a conflict, the mediator must assess the position of the disputants (are they both aware a problem exists?
), the nature of the relationship, and the nature of the problem.

Question

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The mediator must assess the position of the disputants, the nature of the relationship, and the nature of the problem to select a format to mediate a conflict.

In Selecting a Format to Mediate a Conflict, the Mediator