A person is probably an ineffective conflict manager if she/he (1) chooses an approach to resolve conflict based on an assessment of the situation, (2) relies on one or two strategies regardless of changing circumstances, and (3) implements the collaborative approach too often. Which statements are true of ineffective conflict management?
A) All three statements are correct.
B) Only statement 2 is correct.
C) Only statements 2 and 3 are correct.
D) Only statements 1 and 3 are correct.
E) Only statement 3 is correct.

Question

Quizplus · Accepted Answer

An ineffective conflict manager is likely to rely on a limited number of strategies without considering the specifics of different situations, which is described in statement 2. Effective conflict management often involves assessing the situation to choose an appropriate approach (contrary to statement 1) and can involve using a collaborative approach when it is suitable, not necessarily too often as suggested in statement 3.

A Person Is Probably an Ineffective Conflict Manager If She/he