You are the CEO of Sugar Land Light & Power. In reading the Wall Street Journal, you notice the editors have forecasted an unstable and unpredictable environment for the utility industry for the next 10 years. You also suspect a lot of change. What should you do?
A) Empower your employees, arrange for more self-managing work teams, and broaden participation and accountability
B) Maintain control and issue top-down mandates regarding strategy and direction. You can empower individuals when the situation becomes more stable
C) Revisit company policies with both management and employees
D) Do nothing; wait until problems surface

Question

Quizplus · Accepted Answer

Empowering employees and creating self-managing work teams can help the company become more adaptable and responsive to changes in the industry. Broadening participation and accountability can also encourage innovation and problem-solving within the organization. It is important to be proactive in preparing for an unpredictable environment rather than waiting for problems to surface. Revisiting company policies can also be beneficial, but empowerment and participation should be the priority. Maintaining control and issuing top-down mandates may not be effective in a rapidly changing environment.

You Are the CEO of Sugar Land Light & Power