You recently discovered that your brother-in-law paid $1,000 more in computer purchases than you budgeted. In your conversation with him, he explains the additional cost is because he ordered the screen saver with the flying toasters; he likes them better. You remark to your brother-in-law, "I don't hold you totally responsible because obviously you made the best decision you could given your limited intellect." As you slump into your chair, what should you decide concerning your ability to create a sense of confidence in your brother-in-law?
A) You handled this little meeting quite well. Your praise should create confidence.
B) You have been open and honest in your communications with him.
C) You demonstrated your competence by expressing superiority.
D) If you would use more supportive communication, you could increase his confidence in you.
Correct Answer:
Verified
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