Scenario: Conquering International Fulfillment
Jack Damon, a Boston-based entrepreneur, is determined to not make the same mistakes that hindered his former employer. Jack knows that to expand his international sales he must make some changes to how his orders are filled.
-Which of the following is NOT a fulfillment mistake that Jack should try to avoid?

Question

Quizplus · Accepted Answer

Encouraging marketing and logistics to work together is not a mistake to avoid, but rather a best practice in improving fulfillment processes. A and C are common fulfillment mistakes to avoid, as not understanding the supply chain capabilities can lead to inefficiencies and delays, while over-promising and under-delivering can lead to customer dissatisfaction. Making returns an afterthought is also a common mistake, as it can lead to a negative customer experience and increased costs for the business.