Mike Kelleher,long-time chief executive officer of Southwest Airlines,was known for inspiring and motivating his employees.He related well to people within and outside the Southwest Airlines organization.Mike Kelleher had good ____ skills.
A) technical
B) conceptual
C) interpersonal
D) interactive
E) personnel

Question

Quizplus · Accepted Answer

The description of Mike Kelleher as someone who inspires and motivates his employees and relates well with people within and outside the organization suggests that he has strong interpersonal skills, which refers to the ability to communicate, interact, and build relationships with others. Technical skills refer to the knowledge and expertise in a specific field or area, conceptual skills refer to the ability to think and understand abstract ideas and concepts, interactive skills are not commonly used in management or organizational behavior literature, and personnel skills is not a commonly used term (it may be a typo for "personal skills").

Mike Kelleher,long-Time Chief Executive Officer of Southwest Airlines,was Known for Inspiring