Meadowlark Medical Offices noticed that appointments taken by receptionists resulted in a lag between patients arriving,checking-in,being directed to an open treatment room,and the doctor being notified that they were in the treatment room waiting.To eliminate this lag,an electronic check-in system was installed.Patients now enter their information in the computer in the waiting room and all of the other functions are handled electronically with the receptionist only required to open the door,greet the patient,and walk them to the treatment room.When the treatment room door closes,a light above the door notifies the staff that the room is occupied.This is an example of a way to _____ productivity.

Question

Quizplus · Accepted Answer

By eliminating the lag created by manual appointment booking, the electronic check-in system increases productivity by streamlining the process and reducing the time patients spend waiting for treatment.

Meadowlark Medical Offices Noticed That Appointments Taken by Receptionists Resulted