Michael discovers that his mortgage company's employees are working very slowly because they are afraid that,if they finish the loans they are currently processing,they will run out of work and lose their jobs.Michael's employees are

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The behavior of the mortgage company's employees is an example of soldiering, which is the act of working at a lower pace than one is capable of in order to avoid running out of work and potentially losing their jobs. This behavior is often driven by fear or low morale, but it is not necessarily laziness or lack of qualifications or experience.

Michael Discovers That His Mortgage Company's Employees Are Working Very