Charity manages a coffee shop for a large coffee retailer.Derek manages a coffee shop for the same company five miles from Charity's shop.Thunder manages a coffee shop for the same company five miles from Derek's shop.All of their employees are paid the same and have the same benefit packages.Charity is very involved in the community and includes her employees in fundraisers for local children's charities,providing coffee for the fire department pancake breakfast,is involved in fundraising to eliminate breast cancer,and holds potluck picnics in the park with her employees where they play softball,volleyball,and frisbee golf.Once an employee is hired at her store,the employee very rarely leaves unless life events require it.Derek is into his own music and does not really get involved with his employees.He has a high employee turn-over.Thunder loves sports and sponsors a children's baseball team.He invites employees to attend major league baseball games with him but does not hold storewide events.Thunder has a few very faithful employees.Which of the following needs are fulfilled by Charity more than the other managers?

Question

Quizplus · Accepted Answer

Charity's involvement in the community and holding events with her employees fulfill their social needs by creating a sense of belonging and connection to others. Derek does not involve himself with his employees, which may result in a lack of social support and potentially contribute to high employee turnover. While Thunder sponsors a children's baseball team, the involvement is not store-wide and does not necessarily create a sense of social connection for all employees. Charity's actions do not explicitly fulfill safety, esteem, or self-actualization needs.

Charity Manages a Coffee Shop for a Large Coffee Retailer