Social media offers extensive, nearly full control over what is said about a company and/or their products or services.

Question

Quizplus · Accepted Answer

While social media allows for companies to have a presence and engage with their audience, they do not have complete control over what is said about them or their products/services. Social media users have the freedom to share their opinions and experiences, which may not always align with what the company wants to promote. Negative comments or reviews can also spread quickly and potentially damage a company's reputation.

Social Media Offers Extensive, Nearly Full Control Over What Is