After a company listens and pays attention to what is being said about a company through social media, what is the following step?
A) Select social media tools
B) Implement and integrate the plan
C) Segment and target the social media customer
D) Listen to determine opportunities
E) Establish social media objectives

Question

Quizplus · Accepted Answer

After listening to social media, the next step is to establish objectives to guide the company's social media strategy and actions.

After a Company Listens and Pays Attention to What Is