Which of the following is the first step in building a social media plan?
A) Listen to determine opportunities
B) Integrate the plan
C) Segment and target the social media customer
D) Select social media tools
E) Establish social media objectives

Question

Quizplus · Accepted Answer

Listening to determine opportunities is the first step in building a social media plan. This involves monitoring conversations to understand what is important to the audience.

Which of the Following Is the First Step in Building