Customer relationship management (CRM)is a great tool for retailers to.....
A)Treated all their customers the same
B)Improve the store environment
C)Promote their retail store
D)Find the best place
E)Increase their share of wallet

Question

Quizplus · Accepted Answer

CRM helps retailers increase their share of wallet by improving customer satisfaction, identifying opportunities for cross-selling and upselling, and retaining loyal customers.

Customer Relationship Management (CRM)is a Great Tool for Retailers To