A well-known airline company trains its employees to efficiently handle customer queries and provide services according to the guidelines set by the firm.The company focuses on consistency amidst all employees.The training strategy employed by the firm will primarily help in the reduction of the:

Question

Quizplus · Accepted Answer

The training strategy focuses on consistency among all employees, which will primarily help in reducing the standards gap.

A Well-Known Airline Company Trains Its Employees to Efficiently Handle