Which of the following is a qualitative measure used to evaluate sales-related activities of the sales force?

Question

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Customer relations is a qualitative measure that evaluates how well the sales force interacts with customers and builds strong relationships with them. This measure assesses the ability of the sales force to understand customer needs, address their concerns and provide appropriate solutions, and establish trust and credibility. While product knowledge, customer knowledge, execution of selling techniques, and communication skills are all important for sales performance, they are more quantitative measures that assess the specific skills and knowledge required for successful sales outcomes.

Which of the Following Is a Qualitative Measure Used to Evaluate