Community members and customers of a firm are considered external because the firm normally communicates with them in the ordinary routine of work.

Question

Quizplus · Accepted Answer

Community members and customers are considered external stakeholders, but this classification is not because the firm communicates with them in the ordinary routine of work; rather, it's because they are outside the organization and have an interest or impact on the business's outcomes.

Community Members and Customers of a Firm Are Considered External