Good verbal communication does not include:
A) using technical language when talking to a patient to sound professional.
B) voice quality.
C) asking questions.
D) using common language.
Correct Answer:
Verified
Q2: Closed-ended questions usually begin with words such
Q3: Which statement is not true?
A)As dental assistants,
Q6: Closed-ended questions are used to:
A)obtain information.
B)maintain control
Q7: Peer pressure:
A)is when we adapt personal behavior
Q7: Voice quality accounts for more than one
Q10: Generally speaking,the dentist should not be interrupted
Q11: What is the most important public relations
Q12: A practice newsletter is a(n):
A)form of external
Q13: Factors that can affect human behavior include:
A)a
Q18: Participating in health fairs,making presentations to school
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