Jose Ortega considered his options carefully to decide how his company should respond to a customer's complaint.In the end,he decided to treat the customer like he hoped a company would treat him if he reported a problem with a product he bought.He gave the customer a refund.He is using the _____ test.
A) utilitarianism
B) Golden Rule
C) professional ethics
D) TV
E) moral idealism

Question

Jose Ortega considered his options carefully to decide how his company should respond to a customer's complaint.In the end,he decided to treat the customer like he hoped a company would treat him if he reported a problem with a product he bought.He gave the customer a refund.He is using the _____ test.
A) utilitarianism 
B) Golden Rule 
C) professional ethics 
D) TV 
E) moral idealism

Quizplus · Accepted Answer

Jose Ortega's decision to treat the customer the way he would like to be treated reflects the Golden Rule, which is a principle of ethical behavior that is commonly followed in many cultures and religions. This principle states that individuals should treat others as they would like to be treated in similar circumstances. Utilitarianism, professional ethics, moral idealism, and TV are not relevant to Ortega's decision in this scenario.

Jose Ortega Considered His Options Carefully to Decide How His