A(n)_____ immediately following negative publicity can lessen the damage that will result,such as diminished public confidence in a company and its brands,or a major loss in sales and profits.

Question

Quizplus · Accepted Answer

A corporate response immediately following negative publicity can help mitigate the damage by addressing the concerns or issues raised and reassuring the public or customers. This can include a formal statement, apology or explanation, or a plan of action to address the issue. The other options listed may also be necessary, but they are not the best immediate response to lessen the damage.

A(n)_____ Immediately Following Negative Publicity Can Lessen the Damage That