The post-sale follow-up enables the salesperson to do all of the following except _____.

Question

Quizplus · Accepted Answer

The post-sale follow-up can help the salesperson to alleviate cognitive dissonance, determine any issues the client may be having, and develop a stronger relationship with the client. However, presenting the client with a referral from another client is not a typical goal of post-sale follow-up. It may come up naturally if the client mentions they know someone else who may be interested in the product or service, but it is not a primary focus.

The Post-Sale Follow-Up Enables the Salesperson to Do All of the Following