Alex has been working as technical service representative for Convergence Technologies,a software development firm for two years.His duties and responsibilities include providing technical assistance to end users and preparing reports on product problems encountered.During a performance review meeting with his manager,Alex mentions that he finds his job to be very monotonous.Alex's manager makes his job more challenging and interesting by asking him to conduct technical interviews of potential employees,as well as train and mentor new hires.In this example,Alex's manager uses which of the following strategies to motivate him?
A) benchmarking
B) centralization
C) decentralization
D) job enrichment
E) cross-training

Question

Quizplus · Accepted Answer

A)Job enrichment refers to making jobs more challenging and interesting by expanding the range of skills required.
B)Job enrichment refers to making jobs more challenging and interesting by expanding the range of skills required.
C)Job enrichment refers to making jobs more challenging and interesting by expanding the range of skills required.
D)Job enrichment refers to making jobs more challenging and interesting by expanding the range of skills required.
E)Job enrichment refers to making jobs more challenging and interesting by expanding the range of skills required.

Alex Has Been Working as Technical Service Representative for Convergence