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The Bookstop,a Chain of Bookstores in the United States,sells Books

Question 61

Multiple Choice

The Bookstop,a chain of bookstores in the United States,sells books to individuals for personal use.The firm began with a traditional retail storefront,and then began to "sell through" mail order catalogs as well.Recently,the store also opened a website and sells its books online.The website also allows customers to place requests for specific books that are not in the stock.In this example,The Bookstop uses ________.


A) strategic sourcing
B) disintermediation
C) retail theater
D) multichannel retailing
E) wheel of retailing

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