The new social model of customer communication differs from the conventional promotion model in that the social communication model ________.
A) is unidirectional and intrusive
B) is hierarchical and static
C) views audiences as passive recipients of messages
D) is interactive and conversational
E) broadcasts carefully scripted messages to a mass audience

Question

Quizplus · Accepted Answer

A)In contrast to the "we talk, you listen" mindset of the past, this new social communication model is interactive and conversational.
B)In contrast to the "we talk, you listen" mindset of the past, this new social communication model is interactive and conversational.
C)In contrast to the "we talk, you listen" mindset of the past, this new social communication model is interactive and conversational.
D)In contrast to the "we talk, you listen" mindset of the past, this new social communication model is interactive and conversational.
E)In contrast to the "we talk, you listen" mindset of the past, this new social communication model is interactive and conversational.

The New Social Model of Customer Communication Differs from the Conventional